Ada Interact is the flagship AI customer service conference—where leading CX teams and AI innovators come together for bold keynotes, sharp debates, and hands-on workshops.

It’s not about the buzz. It’s about the how.

How teams are actually using generative AI to transform customer service. How they’re overcoming challenges, scaling solutions, and proving real impact.

At Ada Interact, you’ll connect with the people doing the work—CX leaders who are pushing boundaries, asking tough questions, and sharing unfiltered insights from the front lines of AI adoption.

1. Ada Interact is specifically geared towards the needs of customer service leaders and their AI teams
2. Unlike a typical conference — where you spend most of the time listening to one-way presentations — Ada is hosting curated discussions, roundtables and hands-on workshops.
3. You'll learn from a roster of AI experts and leaders of customer service from many different verticals.
4. Gain new skills, learn from forward-thinking CX professionals, and collaborate with peers. Discover how others are approaching automation and implementing their AI strategies.
5. Stay ahead of the pack, and learn how to drive an AI-first customer service strategy. Ada Interact is your ticket to drive costs down for the business and improve your customer satisfaction scores.

In previous years, we've had CX professionals from companies like Square, YETI, Wealthsimple, Klaviyo, Bitly, ZoomInfo, Fullscript, MailChimp, Calendly and more.

Use this tried-and-tested justification letter. We've also tailored this justification letter and personally helped folks get budget and approval.

Yes, please get in touch with us at [email protected].