Where experts share the latest thinking, technology,
and trends in Automated Brand Interaction

September 14, 2022Virtual & In PersonChicago



Ada Interact is our premier launch event, where Ada is bringing together thought leaders from across industries to learn about the emergence of Automated Brand Interactions (ABI) and the need for a single automation layer across the customer and employee experience.

Featured Speakers


Mike Murchison


Mike Gozzo

Mike Gozzo


& Agenda

9:00 -10:00 Keynote & Product Launch
Mike Murchison, Mike Gozzo
10:00 -10:45 Industry Session
Benchmarking brand interactions against best-in-class
10:45 - 11:15 Break
11:15 - 12:00 Industry Session
Asynchronous by default: the new paradigm for brand interactions
Breakout Sessions
Leadership Panels Automation in Action Interaction Labs
13:15 - 14:00 Leadership PanelsPanel: The value of automation in any economy Automation in ActionInternational ecommerce scale with Ada Interaction LabsEX deep dive: From internal ticketing system to employee OS
14:15 - 15:00 Leadership PanelsPanel: Want to deliver a VIP brand experience? Give your employees the same experience as your customers Automation in ActionHow to take action across the customer journey for every persona Interaction LabsBest practices for conversational design
15:15 - 16:00 Leadership PanelsFrom action to anticipate, delivering personalized interactions at scale with applications Automation in ActionDriving efficiency with new automated engagement strategies Interaction LabsBeyond containment: Expanding your performance metrics to take action
16:00 - 18:00 Leadership PanelsHappy Hour

The Venue


Convene - Willis Tower, Chicago


Ada Interact will take place at Convene, 233 South Wacker Drive, Chicago, in Willis Tower. Located in The Loop, in the heart of downtown Chicago, within footsteps of the river and several parks. Transportation will be provided to attendees to and from the Hilton Chicago, our hotel partner. Coat and bag check will be available onsite.

The Hotel


Hilton Chicago

We are excited to offer those that are joining us in Chicago a preferred room rate of $429/night (+fees and taxes) at the Hilton Chicago. It's the perfect hotel that has a blend of historic and modern elements overlooking Grant Park and Lake Michigan. Secure your room early by visiting the Ada Interact hotel reservation site. The reservation deadline for the preferred rate is August 11.